Price matching is a great way to stay competitive in the eCommerce marketplace. As online shopping becomes more popular, consumers look for the best deal.
By offering this type of guarantee, JB Hi-Fi can attract shoppers who want to get the best price and beat their competitors at their own game.
This article will look at JB Hi-Fi’s price match policy, including which products are eligible, what competitors are price matched, and the company’s best-selling products.
About JB Hi-Fi
JB Hi-Fi is a Melbourne-based Australian/New Zealander retailer that has been in operation since 1974. It stocks an enormous range of the latest home entertainment products, including TVs, computers, games and consoles, music and movies, audio systems, etc. It’s one of Australia’s largest retailers in this space.
JB Hi-Fi price match policy
The JB Hi-Fi price matches its competitors, but the policy applies to new products only.
The usual stuff:
- The product found on the competitorโs website must be identical in all terms.
- The product must be available in stock at both JB Hi-Fi and the competitor.
- No price match on products advertised as refurbished or commercial quantities.
- No price match for clearance goods or those obtained from member-only prices.
- The product must not belong to a bundle or be obtained via a coupon or member-only offer/price.
- The product must not be from an auction website like eBay.
Gotchas:
- The competitor must be an authorized Australian retailer.
- The product must not be from overseas websites.
- The competitor must be verified by JB Hi-Fi.
- The price match policy is only applicable for online stores if shipping and delivery costs are both included in the price.
Does JB Hi-Fi price match online?
Yes, JB Hi-Fi price matches online, authorized Australian retailers as long as the delivery and shipping costs are included in the price.
Does JB Hi-Fi price match itself?
Yes, if the product was ordered through โClick & Collectโ, JB Hi-Fi does have a price adjustment policy. If an itemโs price is dropped after you ordered it, you can opt to have any of the following benefits:
- Store credit
- Goods to the value of the difference
- Refund of the difference
JB Hi-Fi competitors & price match
Like most of its large competitors, JB Hi-Fi only price matches large Australian retailers and department stores.
The JB Hi-Fi price match policy might be a bit more flexible than many of its competitors, but you should always talk to the customer service to make sure they accept your price match claim.
Does JB Hi-Fi price match Bing Lee?
Yes, Bing Lee is one of JB Hi-Fi’s most significant competitors and hence will offer price matches for any products found at a lower price. So you need to make sure the pricing matches JB’s policy conditions and there is proof of a low, competitive price.
Does JB Hi-Fi price match Harvey Norman?
Yes, JB Hi-Fi promises to price match any identical product found on Harvey Norman.
Does JB Hi-Fi price match Amazon?
Unfortunately, Amazon is not an authorized Australian retailer, so the price match policy is not applicable. In addition, Amazon Prime members enjoy special subscription prices, and these kinds of specific benefits are excluded from the price match policy.
Does JB Hi-Fi price match BIG W?
Yes, BIG W is one of JB Hi-Fi’s oldest competitors, and any identical product found there with a lower price will enjoy the price match policy from JB Hi-Fi.
Does JB Hi-Fi price match Officeworks?
Yes, Officeworks is a competitor of JB Hi-Fi in consumer electronics, especially laptops, and customers can avail the price match policy.
Does JB Hi-Fi price match Kogan?
Yes, Kogan is a new competitor, and JB Hi-Fi offers a price match policy on all identical products available in stock on both companies’ websites.
Does JB Hi-Fi price match The Good Guys?
Yes, due to intense competition for home appliances and electronics, JB Hi-Fi offers a price match policy for all identical products.
Best-selling products at JB Hi-Fi
The company offers a wide range of products but is primarily renowned for the following:
- consumer electronics
- mobile devices
- games and consoles
- music and audio systems
- home theatres
- instruments
- cooking appliances
- white goods
Since JB Hi-Fi offers a price match policy, it is a great, all-rounder platform for shopping for your personal or commercial requirements.
Final thoughts
JB Hi-Fi is a major retailer in Australia, with over 200 stores and many websites. They offer a range of products for all your home needs, including appliances and electronics. If you are looking for household appliances, you should look at what JB has to offer because they have a very competitive price guarantee policy.
If you find the same product at one of their competitors for a lower price, you should present them the proof of the lower price, and they will price match the difference.
FAQs
You can shop at JB Hi-Fi by visiting one of their local stores in your area, browsing their website, or calling them at 13 52 44 to ask for deals.
At this time, there is no loyalty program for customers. However, they do have a gift cards system.