Price match guarantees are becoming increasingly popular among retailers, as customers become savvier about hunting for the best deal.
Let’s explore the ins and outs of the Bing Lee price match policy, including what products are eligible for price matching and how to go about requesting a refund.
We’ll also take a look at what competitors Bing Lee price match, does Bing Lee price match itself, as well as some of the store’s bestselling products.
About Bing Lee
Bing Lee is an Australian retail chain that specializes in home & kitchen appliances.
The company has been in operation since 1957 and now has over 60 stores across the country. Bing Lee is known for its competitive prices and extensive product range.
Bing Lee price match policy
Yes, Bing Lee does price match its competitors, its price match policy is called “Competitor Pricing Policy”.
The company offers a price match guarantee on most items. This means that if you find a product that is cheaper at a competing store, Bing Lee will match the price.
Price match conditions
The usual stuff:
These conditions are fairly common and (almost) every company offering price match has them:
- The price-matched item must be exactly the same (color, size, brand, etc.).
- The item must be available for purchase (in stock) both at Bing Lee and the competitor.
- The product cannot be part of a bundle.
- No price match on products offered through financing.
- No price match on special discounts, clearance items, etc.
Gotchas:
Some price match conditions are specific to Bing Lee and rule out most small shops and online-only competitors.
- The competitor must be an Australian business and be registered for GST (Goods and Services Tax).
- The competitor must have at least two brick–and–mortar stores in Australia.
- No price match if you have used their “Buy now, pay later” service.
- Bing Lee does not price match on certain brands. Miele, Asko, and Apple are explicitly mentioned on their site, but there might be more.
Bing Lee also says on their website: “other products nominated by Bing Lee” are excluded, which makes their price match policy…, well, quite flexible.
Does Bing Lee price match online?
As long as the competitor satisfies the above-mentioned price match criteria, Bing Lee should price match the online prices of their competitors.
The product on the competitor’s website must be available for purchase and immediate delivery.
Does Bing Lee price match itself?
We have found no information about a price adjustment policy on the Bing Lee website.
It never hurts to ask an employee in the store but looks like if you buy something from Bing Lee and the price goes down after a few days, you’re out of luck.
Bing Lee competitors & price match
Even though there is no definitive list of companies that Bing Lee price matches, the company is supposed to price match its large Australian competitors.
Let’s take a look at the most well-known competitors of Bing Lee and see if the company price matches them:
Does Bing Lee price match Harvey Norman?
Yes, Bing Lee will price match products that are cheaper at Harvey Norman. In order to take advantage of the policy, you simply need to provide proof of the competitor’s lower price.
Does Bing Lee price match Amazon?
Nope, as Amazon is an online business and doesn’t have at least two stores in Australia.
Does Bing Lee price match The Good Guys?
Yes, Bing Lee will price match products that are cheaper on The Good Guys.
Does Bing Lee price match JB Hi-Fi?
Yes, JB Hi-Fi is a direct competitor of Bing Lee and they will honor the lower price.
Best selling products at Bing Lee
The best selling products at Bing Lee include:
- washing machines
- TVs
- refrigerators
- microwaves
So if you’re in the market for some new home appliances or electronics, you might find some good deals at Bing Lee.
Final thoughts
Bing Lee is known for its competitive prices and extensive product range. If you are looking for kitchen & home appliances, you should take a look at what Bing Lee has to offer.
Bing Lee also offers a lowest price guarantee, but their price match policy basically, only applies to other large Australian retail stores.
If you find the exact same product at one of their competitors for a lower price, you should present them the proof of the lower price and they will price match the difference.
FAQs
Bing Lee customer service can be contacted online, by phone or email. The phone number is 02 8310 9499 and the email address is customercare@binglee.com.au.
At this time, Bing Lee does not offer a loyalty program. However, customers can join the store’s mailing list to receive exclusive offers and discounts.