Price matching is a marketing technique that helps retailers compete with competitors and attract new customers. Retailers offer to match their competitor’s price on an identical product if the customer can show proof of the lower price.
Harvey Norman monitors pricing on an extensive scale every day and offers a price match policy on most of all its products to give you the best deal possible.
This article will look at Harvey Norman’s price match policy, including which products are eligible, what competitors are price matched, and the company’s best-selling products.
About Harvey Norman
Harvey Norman is a large retail store that sells everything from furniture to electronics. The company has locations in Australia, New Zealand, Ireland, Slovenia, Croatia, Malaysia, and Singapore.
It was founded by Gerry Harvey and Ian Norman in 1982 when they opened their first shop on Sydney’s North Shore. The business has grown to include over 200 stores worldwide, with more than 10,000 employees working at these locations.
If you’re looking for something specific, there’s probably a Harvey Norman near you!
Harvey Norman price match policy
The price match policy of Harvey Norman is very lenient and takes a customer-centric approach.
Furthermore, since this Australian giant is located in multiple countries, it only requires that the competitor be an authorized retailer in the country, whether offline or online, where Harvey Norman is located.
The usual stuff:
- The product must be available in stock at Harvey Norman and the competitor.
- The product must be identical in quantity, brand, color, size, description, and name.
- Products sold based on offers, e.g., membership discounts, coupons, special events, etc., will not be price matched.
- Anything bought from unauthorized retailers or imported directly from overseas distributors is excluded from the policy.
- The product must not be a clearance good, refurbished item, or purchased from an auction or classified website.
Gotchas:
- The product must have been purchased within 7 days.
- Pricing terms with the competitor should be identical if an interest-free plan is used.
- The payment method used must be the same.
- You will only get the price match if the Harvey Norman staff successfully verifies your request.
- Prices that include delivery or installation costs will not be matched.
- Prices set significantly lower than the recommended market retail price, or market value will not be matched
Does Harvey Norman price match itself?
Although Harvey Norman does promise to price match its competitors, there is no information about a ‘price drop’ or ‘price adjustment’ policy on their website. We recommend you to contact one of their employees to get clarified regarding this.
Does Harvey Norman price match online?
Yes, Harvey Norman price matches products found at online and offline stores as long as the retailer is authorized.
Please note that classified sites and auction websites are excluded and websites that include delivery/shipping and installation costs.
Harvey Norman competitors & price match
Harvey Norman offers a price match policy under the usual terms, nothing too restrictive or very flexible.
Make sure you watch out for the 7 days time window to get your product price matched.
Does Harvey Norman price match Amazon?
Yes, Amazon is supposed to be price matched by Harvey Norman.
Does Harvey Norman price match Kogan?
Yes, Kogan is an Australian competitor of Harvey Norman and will be price matched according to the local Australian prices.
Does Harvey Norman price match Appliances Online?
Appliances Online is also a Sydney-based retailer, and all identical products found at Harvey Norman will match the price in Australia.
Does Harvey Norman price match Kmart?
Since Kmart is classified as a ‘department store’ and not a ‘retailer,’ it is unlikely that Harvey Norman would price match their products.
Does Harvey Norman price match The Good Guys?
Harvey Norman will price match all of The Good Guys’ identical products in the categories of electronics and home appliances.
Does Harvey Norman price match Zalora?
Zalora is an e-retailer giant trying to dominate the Australian, New Zealander, Malaysian and Singaporean markets. Hence, Harvey Norman will price match one of its biggest competitors.
Does Harvey Norman price match Bing Lee?
Yes, Bing Lee is a significant competitor in the Australian market. Hence, Harvey Norman will price match its identical products.
Does Harvey Norman price match Depop?
Depop is a major fashion giant, and Harvey Norman will price match all identical fashion products.
Does Harvey Norman price match JB Hi-Fi?
JB Hi-Fi is a significant competitor and an authorized Australian retailer with some dominance in the local Australian market. Hence, Harvey Norman will price match JB Hi-Fi.
Best-selling products at Harvey Norman
Harvey Norman has a wide range of home appliances, air conditioners, and washing machines. The company uses brands like Euromaid, Fisher & Paykel, LG, Panasonic, and Samsung.
Harvey Norman also has a large variety of computers for sale. Its laptop range includes devices from companies such as Acer, Asus, Dell, and HP. Its desktop computer range includes products from Apple and Lenovo.
Harvey Norman has a wide range of digital cameras from brands such as Canon and Nikon. The company also sells lenses to fit these cameras.
Final thoughts
Harvey Norman is a renowned retailing giant in Oceania and Asia, with over 200 stores and many websites. Regardless of where you are located, as long as one of their stores is in your country, they will offer a very competitive price match policy.
If you find the same product at one of their competitors for a lower price, you should present them the proof of the lower price, and they will price match the difference. However, there are some restrictions to this policy.