Price matching is a great way to get the best deal while shopping. However, it’s important to know which stores are willing to match prices with other stores. Luckily, many major retailers do price match, including AO.
This article will take a comprehensive look at what AO’s price match policy is, important terms and conditions, which products are qualified under it, eligible competitors, and the company’s best-selling products.
About AO.com
AO.com is the UK’s largest independent online electricals retailer. It sells thousands of products, ranging from white goods, such as washing machines, fridge freezers, and TVs, to smaller domestic appliances like kettles, toasters, microwaves, and vacuum cleaners.
The company also sells a large range of consumer electronics including laptops, tablets, and cameras.
The company was founded by John Roberts in 2000 with the aim of making the purchase of home appliances easy and hassle-free. Roberts started AO with just a handful of employees and a small warehouse space in Bolton, which has since grown to include over 3,000 team members in offices across Europe.
Over the years, Ao grew rapidly and became one of the fastest-growing companies in the UK. In doing so, it also helped pave the way for other internet retailers in its field: today AO is still one of the top e-commerce sites for appliances in the country and continues to be an innovator in its sector.
AO.com price match policy
The price match policy of AO.com is simple and straightforward, including all UK retailers. Here are all the conditions that need to be met in order for a price match claim to be successful:
The usual stuff:
- The product must be identical at AO.com and at the competitor, in terms of specifications, brand, size, color, and type.
- The product in question must be in stock and available for immediate purchase on the same day.
- Only retailers based in the UK will be price matched.
- Price match claim will only be granted after the lower price of a competitor has been verified.
Gotchas:
- Competitors with in-store only deals will not be price matched.
- AO Business and other trade sites are also excluded.
- Non-UK products cannot be price matched, even if they are by a UK retailer.
Does AO.COM price match itself?
Yes, AO.com offers a ‘price adjustment’ policy wherein if a product you purchased earlier has had its price dropped, you can file a claim and have the difference refunded.
Does AO.COM price match online?
Yes, AO.com price match policy applies to those online competitors that are VAT registered businesses.
Ao competitors & price match
Ao makes price matching and price adjustment a prominent part of their business. They make it easy for their customers to ask for a price and mostly have the usual exclusions.
Does AO.COM price match Amazon?
No, AO.com only price matches UK retailers selling UK products.
Does AO.COM price match Novatech?
Yes, Novatech is a strong competitor of AO.com in the category of laptops and computer components. As such, all such identical products can be price matched.
Does AO.COM price match Dyson?
Yes, although Dyson is a Singaporean company, it was founded in the UK and is as such considered a British enterprise. Hence, they are eligible under AO’s price match policy.
Best-selling products at AO.COM
AO.com offers thousands of products from every leading brand, including home appliances, the best-sellers in which include:
- fridges and freezers, ovens, washing machines, and more
- electrical goods for the living room such as TVs and audio systems
- technology devices including tablets, laptops, and mobile phones
A wide range of small appliances including coffee machines, microwaves, and vacuum cleaners are also popular among customers due to their low prices and the price match policy of AO.com.
The company also stocks a huge range of spare parts for all appliances for repair and upgrade purposes.
Final thoughts
AO.com is the largest online-only retailer of home appliances in the UK. It has a reputation for providing great customer service, with a price match guarantee and a wide selection of products and delivery options.
The company also has a good returns policy – you can return any product within 14 days of purchase, as long as it’s unused and in its original packaging. This makes shopping at AO.com an ideal choice for those who are looking to buy new appliances for their home or replace or upgrade an existing one.
FAQs
Contact AO’s team at 0161 470 1100 or message them using their live chat service. You need to have the product code with you and the location where you found the cheaper price.
If the price has dropped at AO.com for the same product you purchased earlier from them, you can ask for a refund of the difference because the company price matches itself too.