Does David Jones price match?

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To stay competitive with other retailers, David Jones has a price match policy which states that if a customer finds an identical product cheaper somewhere else, David Jones will match that price.

In this article, we’ll look at David Jones’ price match policy in-depth, which products are eligible under it, and the company’s best-selling products. We will also find out which competitors can be price matched.

About David Jones

David Jones Limited is an Australian upmarket department store, owned since 2014 by South African retail group Woolworths Holdings Limited. It was originally founded in 1838 by David Jones, a Welsh merchant and politician after he immigrated to Australia. It currently has more than 300 stores across Australia and New Zealand and is headquartered in Melbourne, Victoria.

David Jones price match policy

Since David Jones is a departmental store, its prices are set by the company rather than individual store branches. This means that all stores of David Jones, whether online or offline, offer the price match policy. The terms and conditions are as follows:

The usual stuff:

  • The product must be available in stock at David Jones and the competitor
  • The product must be identical on both the David Jones’ store/website and at the competitor
  • Any offer made on the product must be the same as the one made by David Jones and the competitor’s website
  • The product must not be a clearance good, refurbished item, or purchased from an auction or classified website

Gotchas:

  • The price match policy only applies to authorized retailers in Australia and New Zealand.
  • Stand-alone online retailers, warehouse outlets, and duty-free stores cannot be price matched.
  • Products purchased via liquidation sales, rack, and auctions will not be price matched.

Does David Jones price match itself?

The David Jones company website does not mention a ‘price adjustment’ or ‘price drop’ policy. However, you can always inquire from one of their employees.

Does David Jones price match online?

Yes, but the price match policy applies only to Australian and New Zealander retailers.

David Jones competitors & price match

As discussed above, David Jones should price match its large Australian competitors. However, overseas online shops, small retail companies are unlikely to be price matched.

Does David Jones price match Amazon?

Since Amazon is not an Australian company or a retailer, David Jones’s price match policy is not applicable here.

Does David Jones price match L’Elegante?

It is unlikely because L’Elegante has its exclusive designers, and their items are only available on its website. Hence, price matching is not possible. Though if identical apparel is found, and because L’Elegante is a competitor nonetheless, David Jones will fulfill its price match promise.

Does David Jones price match Sportsgirl?

The price match policy is applicable for all identical women’s apparel found on Sportsgirl and David Jones.

Does David Jones price match Sherwin-Williams?

Sherwin-Williams is a major dominator in the paint industry; however, we’re not aware of David Jones selling wall paints in their stores. As a competitor, Sherwin-Williams should be price matched but whether there are any identical products is a question only an employee can answer.

Does David Jones price match Myer?

Myer is another of Australia’s biggest departmental stores and David Jones’s toughest competitor. Therefore, the price match policy is applicable for Myer.

Does David Jones price match Noni B?

Yes, David Jones price matches all Noni B’s identical products in stock.

Best-selling products at David Jones

David Jones sells various products, but their best-sellers primarily include women’s and men’s clothing, cosmetics, shoes, and home furnishings.

Clothing is available for both men and women, as well as children. The company focuses on selling renowned designer brands and its own label, both of which are equally popular. Some of the brands include Burberry, Ralph Lauren, and Hugo Boss.

Cosmetics made by companies such as Chanel and Estee Lauder are also very prominent and range from a few dollars to thousands in amount. David Jones sells different makeup styles such as foundations, powders, eye shadow, and lipstick.

Apart from this, fragrances from popular designers such as Gucci and Calvin Klein and purses, wallets, and other accessories from designers such as Michael Kors and Coach are the next category of best sellers.

Final thoughts

David Jones is one of Australia’s most-loved and longest-standing department stores, offering customers a range of fashion, food, and homewares.

With over 45 stores nationally, including its first international store in Auckland, New Zealand, they are the second-oldest department store globally that still operates under its original name.

Their competitive price matching policy ensures that you will always get the best deal on your purchases, as long as you’re shopping at a major retailer both online and in-store.

FAQs

Does David Jones have any loyalty program?

No, but they have physical gift cards and e-cards redeemable in-store and on the online website.

Can I use my Australian gift cards in the New Zealand store of David Jones?

Unfortunately, your gift cards are only usable in the country of issue. So, for example, if you have a gift card from David Jones, New Zealand, it will not be valid in Australia.

How can I contact David Jones?

For David Jones Australia, you can email them at contactus@davidjones.com.au, call at 133 357, or contact them online. For the New Zealand branch, they can be reached via call at +64 4-912 0700