Chemist Warehouse is renowned for its highly competitive price matching policy.
They offer a price guarantee for customers who find a lower advertised price on an identical stocked item. If you find the same product at a lower price from one of their competitors, they will happily match that price. They will also match the price of products that are sold online.
This article will look at Chemist Warehouse’s price match policy, including which products are eligible, what competitors are price matched, and the company’s best-selling products.
About Chemist Warehouse
Chemist Warehouse is an Australian discount pharmacy chain owned by two Victorian pharmacists, Jack Gance and Mario Verrocchi.
The business was established in 2000 and has expanded to over 300 stores across Australia. Chemist Warehouse also has a presence in New Zealand, with 21 stores spread across the country.
The retailer stocks leading brands and exclusive labels across different categories, including prescription, vitamins and supplements, skincare and cosmetics, perfume and cologne, baby and child, weight management, sexual health, and lifestyle.
Chemist Warehouse price match policy
Chemist Warehouse offers a great price match guarantee (called the “Lowest Price Guaranteed”): they not only match the price difference but 10% of the difference is given to all customers who find identical products at an Australian pharmacy or retailer.
The 10% of the difference is refunded to the customer upon purchase.
The usual stuff:
- The product must be identical in all aspects.
- Products that are out of stock, short-dated, on clearance, discontinued, or part of a promotional offer cannot be price matched.
- Price matching applies to both online and offline stores.
- Competitors’ prices must be proved with a catalog from their shop showcasing the valid price.
- The staff may have to contact the competitor’s shop to confirm their price before granting you the price match.
Gotchas:
- The competitor must be an Australian Registered Pharmacy or an Australian Registered Retailer.
- Purchases made through Click & Collect online cannot be price matched.
- Price match is limited to the retail limit applicable or a maximum amount of three for each product purchased.
- You must notify Chemist Warehouse of your price match within 24 hours of placing an order.
Does Chemist Warehouse price match itself?
No, Chemist Warehouse does not accommodate customers in case of a sudden price drop. Unfortunately, there is no mention of a ‘price adjustment’ policy on their official website.
Does Chemist Warehouse price match online?
Yes, Chemist Warehouse price matches online competitors as long as they are Australian and registered pharmacies or retailers. Also, the purchase must not have been made via Click & Collect.
Chemist Warehouse competitors & price match
Chemist Warehouse should match all of its competitors as long as they are registered in Australia.
They offer a sweet 10% extra on the price difference, but you only have 24 hours to claim the price match.
Does Chemist Warehouse price match Amazon?
No, Amazon is neither a registered Australian retailer nor a registered pharmacy.
Does Chemist Warehouse price match Priceline Pharmacy?
Yes, Priceline Pharmacy is a known competitor of Chemist Warehouse, and it is a registered Australian company. Therefore, all identical items found in stock can be price matched in this case.
Does Chemist Warehouse price match Pharmacy Online?
Yes, Pharmacy Online is a registered Australian pharmacy that strictly operates online. Chemist Warehouse will price match all identical products there.
Does Chemist Warehouse price match My Chemist?
Yes, My Chemist is a strong competitor of Chemist Warehouse, and all their identical products are eligible under the price match policy.
Does Chemist Warehouse price match TerryWhite Chemmart?
Yes, TerryWhite Chemmart is one of Australia’s largest pharmacy networks, and all their identical products will be price matched by Chemist Warehouse.
Does Chemist Warehouse price match National Pharmacies?
Yes, National Pharmacies is a sizeable registered network of Australian pharmacies spread throughout the country. All their identical products are eligible for price matching by Chemist Warehouse.
Does Chemist Warehouse price match Sigma Healthcare?
Yes, Chemist Warehouse will price match all Sigma Healthcare’s identical products. They both sell a similar range of products, so the competition is purely dependent on whose price match policy is better.
Best-selling products at Chemist Warehouse
Chemist warehouse’s best-selling products include everything from popular makeup and skincare brands such as L’Oréal Paris, Maybelline New York, Garnier, Neutrogena, and Olay.
Prescription medication, over-the-counter medications for colds or the flu, toothpaste, and other dental care products are also huge contributors to the annual sales because they are easily obtained via the Chemist Warehouse’s official online website.
The company is also known for selling luxurious perfumes and fragrances for both men and women from popular brands like Chanel, Dior, and Gucci and body care products like deodorants and body lotions from Dove Body Care.
Final thoughts
Chemist Warehouse has a price match policy that takes the sting out of shopping at their stores, often one of the best places to find discounted goods.
Of course, there are times when if you want something (and aren’t willing to negotiate a bit), Chemist Warehouse is the way to go. You can also find some fantastic deals on their online store.
This policy also allows customers who may be shopping on an extremely tight budget to get their items at an affordable price still.