Does PetSmart price match?

About PetSmart

PetSmart is a specialty US pet product retailer, services, and solutions provider. The company invests heavily in the continuous development of PetSmart Associates – which offers several benefits and discounts to members – ensuring the provision of quality services to their customers.

Headquartered in Phoenix, AZ, PetSmart owns 1,663 pet stores, in-store dog and cat hotels, and pet grooming and training services across the United States, Canada, and Puerto Rico.

They established PetSmart Charities for their corporate social responsibility (CSR) initiative focusing on rehoming pets and providing pet services to communities.

PetSmart offers pet parent favorites from consumables, supplies, and services, carrying various brands all for the needs of your beloved pets.

PetSmart’s price match policy

Yes, PetSmart offers a price match guarantee. The company offers to match competitor prices on identical products.

Pet specialty retailers like PetSmart implement these strategies to beat the competitors as it can be difficult for them to outperform through product differentiation.

PetSmart products available for price matching include food treats, dog and cat beds and furniture, pet food and treats, accessories, aquariums, reptile starter kits, small pet hay, and bird food.

Does PetSmart price match online?

Yes, the price match guarantee of PetSmart applies to the usual online prices of the competitors’ identical products that can be purchased online.

The online price match guarantee does not apply to prices found in online retailers such as Amazon, eBay, and auction/discount sites.

The online price guarantee does not apply to the in-store prices of competitors.

Does PetSmart price match in-store?

You can avail of the in-store price match guarantee of PetSmart by showing proof of the competitors’ lower prices. Visit a PetSmart store, find a product, and then compare the competitors’ prices. PetSmart will match the price difference.

The in-store price guarantee only applies to in-store prices of competitors, online prices are excluded.

Please note that different stores might have different price match policy guidelines, it’s best to inquire at your local store for more details.

Key things to note:

• The product should be identical in all aspects (brand, size, color, weight, etc.)
• The product should be in stock at the competitor.
• You must show proof of the competitor’s price, e.g. advertisement photos, which will confirm the lower price.
• The product must be sold by direct competitors of PetSmart.

Price match exceptions

• Items that are on clearance sale or sale are excluded because of the competitors’ promotional activities.
• Price matching is also not available for live animals and services they offer in-store.

You may get in touch with a Store Associate for more information about the in-store price match guarantee.

Will PetSmart price match itself?

No, PetSmart does not have a price adjustment policy for its products.

PetSmart & competitors price match

PetSmart is supposed to price match its major competitors, including Petco, Pet Supplies Plus, and Chewy.

However, it’s best to ask a PetSmart employee or customer service before making a buying decision as companies like to constantly change the exact list of competitors they price match.

Does PetSmart price match Petco?

Yes, Petco is a market leader in the pet retail industry. This makes it a close competitor of PetSmart and eligible for price matching.

Does PetSmart price match Pet Supplies Plus?

Yes, Pet Supplies Plus is another major competitor of PetSmart that you can check to match prices with the company.

Does PetSmart price match Chewy?

It should, as Chewy is one of its direct competitors with an online store.

However, we have heard some people saying PetSmart no longer price matches Chewy (which kind of kills the idea of price matching), so be sure to ask PetSmart customer service or your local store.

Does PetSmart price match Amazon?

No. Amazon is explicitly mentioned in PetSmart’s price match guarantee terms as a company they do not price match.

Does PetSmart price match eBay?

No, auction sites like eBay are excluded from PetSmart’s price match policy.

Best selling products of PetSmart

PetSmart has an extensive array of products for different types of pets. They have dog beds and furniture, crates, mattresses, and mats available in several sizes.

You can find cat trees, towers, and ramps like their Bookcase with Condo Cat Tower that you can display conveniently in your bedroom or living room. The Indoor Pet Training Mat is another great product for your cats. This will help prevent them from scratching your favorite wooden fixtures at home.

An aquarium starter kit is a perfect gift if you are a parent who wants to teach your children about responsibility or if you want to gift someone something unique and memorable.

Bird owners can choose from their wide selection of cages and stands from their classic bird home to their elegant flight bird cages. Properly selecting the bird cage is very important because this is where your pet birds will spend most of their lives.

Aside from these items, PetSmart also has the basic pet supplies you need from accessories, clothing, and toys to food and treats for your bird, cat, dog, fish, or reptile pets. When shopping at PetSmart you can pick their best-selling products and compare prices with competitors to take advantage of the price match guarantee; except for products included in their online deals.

FAQ